Communication and swallowing in aged care
Supporting the elderly to maintain quality of life through safe swallowing strategies
Communicate Speech Pathology provides structured dysphagia services for aged care facilities across metro and regional areas.
With increasing focus on dysphagia risk management, IDDSI implementation and clinical documentation standards, facilities require clear, consistent processes to support resident safety and regulatory compliance.
Our support model is designed for facilities where:
- Fast turnaround times are important
- Internal speech coverage is limited or inconsistent
- Workforce turnover impacts continuity
- Regional recruitment is challenging

Our Dysphagia Assessments Include:
- Comprehensive assessment with the resident. Including observation of eating and drinking a variety of consistencies
- A note outlining the assessment findings and recommendations completed in the residents file on the facilities preferred software
- A handover to the appropriate staff member/s regarding the findings and recommendations
- Further kitchen staff and nursing staff training available on request
Communicate Speech Pathology provides regular services across private hospitals, bringing hospital-level dysphagia expertise into the aged care environment when required.
Services can also be delivered as scheduled on-site intensives or structured regional circuits, allowing facilities to improve resident safety without long-term staffing commitments.
For facilities seeking structured, practical support to provide your residents with a safe swallowing environment and staff education, we welcome discussion.
Telehealth Dysphagia Assessment – Regional & Remote Support
Communicate Speech Pathology offers telehealth-supported dysphagia assessment for aged care facilities located in regional and remote areas where in-person speech coverage may be limited.
This model is designed to provide timely specialist input when travel delays or workforce shortages make on-site review challenging.
To conduct a telehealth assessment, you will need:
- Access to a device such as an ipad or laptop and internet connection
- A variety of foods and drink of varying textures and consistencies
- Care staff member to assist with following the Speech Pathologists instructions and feeding if required
Telehealth suitability is determined on a case-by-case basis in accordance with clinical safety considerations.
This model enables regional facilities to access specialist dysphagia support without extended wait times.
For facilities seeking structured telehealth support, please contact our team for further discussion.
If you or your loved one are having feeding or communication difficulties and would like to seek further information, please contact our intake line on 1300 6977 3324 or via our contact form to chat with one of our experienced professionals.
